How do I return an item?
Satisfaction Guarantee: If your product is in like-new condition, you may return it within 30 days for a full refund (not including shipping costs).
Warranty: MonkeyLectric products carry a 2 year warranty against manufacturing defects.
To return an item:
(1) Please email customer support: support@MonkeyLectric.com
Just let us know that you will be returning your order, and your order number so that we know to expect it.
We also appreciate if you can tell us why you are returning it, it helps us make better products!
(2) When you package your return, make sure you include the following information in or on the box:
- your name
- your phone number
- your order number
(3) Send your return to us here:
845 The Alameda
Berkeley CA 94707